One inbox, read by the people who draft the patterns and fold the parcels. A reply within a working day, usually the same afternoon.
Everything goes to hello@lazysundayhaus.com. There is no phone line, no chat widget and no ticket number — just a person who writes back.
If it is about an order, include the reference. It looks like LSH-2026-123456 and it is at the top of the confirmation email.
Same address. We do not wholesale and we do not make pieces for other brands, so those get a polite no and a quick one.